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How do I get support?

The easiest way is to email help@arrow-web.co.uk - you will receive an automated response from our ticketing software letting you know we have received the request.

You can also click the 'Submit a request' link at the top of the page. Again, this creates a ticket in our support software.

Do I need an account?

No. You can create tickets without an account.

Can I create an account?

Absolutely. With an account you can login to our help centre - allowing you to post tickets quicker, view all your previous tickets and you can also request access to your organisation's tickets (if someone else has posted tickets from your organisation).

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